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| Accept returns: |
yes |
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| Buyer must return the product within: |
7 days |
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| Return shipping paid by: |
buyer |
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| Accepted condition: |
doa only |
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| Refund given as: |
replacement |
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| Refund given within: |
30 days |
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| Restocking fee: |
varies |
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Policy Details:
To offer best prices on obsolete items we generally do not accept returns. The return policy specific to each item is written in their listing.
We will always do our best to help you with the item you've purchased from us.
Those shopping on our site should be trained professionals familiar with how to use the items they're purchasing. We can provide light guidance on installation and use but will always refer to the manufacturer for service or support. Many of the items we sell are still covered by manufacturer's warranties. Before considering accepting a return we will ask for proof that you've contacted the manufacturer.
If an exchange is impossible and a refund is warranted we will deduct shipping, advertising and listing fees (up to 5.9%) , and cost of credit card processing ($0.30 + 2.9%, or $0.49 + 3.49% if PayPal). These outfits do not refund those fees, so we must pass along that cost.
We are not Amazon. We are not Costco. We are not Target. Your purchase is not a drop in the bucket of billions of dollars in sales, and returns generally cost us more than profit made (if any) on most sales.
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